Social networking has integrated itself very deeply into our lives. Billions of people use websites such as Facebook, Instagram, LinkedIn, Twitter and others to share updates, information, likes, dislikes, and a lot more.
Social Marketing is today’s word of mouth.
UNDERSTAND CUSTOMER NEEDS
Today’s customers are empowered. With access to information across a myriad of platforms, they expect companies to give them what they want, how they want it and when they want it. Strategically use your social profiles to understand your customers’ needs.